Starting from May 6 we no longer accept walk-ins, instead you need to make an appointment to visit the embassy.
This means that if you want to apply for a new passport/ID document, pick up a passport/ID-document or visit the embassy regarding any other matters, you must make an appointment in advance.
If you plan on visiting us after May 6, you can book your slot via this link, where you will also find more information on how you apply for a new passport.